Cancellation / Refund Policy

Cancellation and Refund Policy

1. Cancellation
– Customers can request cancellation within 7 days of placing an order.
– For digital services, cancellation may not be allowed once access is provided.

2. Refunds
– Refunds will be processed via Razorpay to the original payment method.
– Refund processing time may take 5–7 business days depending on the bank.

3. Non-Refundable Cases
– Partially used services or downloaded digital content.
– Services canceled after the stated time frame.

4. How to Request a Refund
– Contact us at admin@lumifyse.com with order details.
– We will verify and initiate the refund via Razorpay.

5. Changes to this Policy
– Policies may be updated; updated versions will be posted on this page.

We are udhyam registred MSME: UDYAM-KL-12-0115839